Professional Conduct Handbook

The College of Chiropractors of BC publishes a Professional Conduct Handbook (PCH) applicable to all registrants of the College. Registrants are responsible for being familiar with the content in the PCH. The public will also find information regarding commonly asked questions. The PCH is revised periodically by the regulator as required.

Recent Amendments

On June 17, 2020, the Board of the CCBC approved changes to the Professional Conduct Handbook, effective immediately:

Amendment of 2.2 – Electronic Health Records

2.2 A chiropractor who uses an electronic health record must ensure that the system has additional safeguards to protect the confidentiality and security of information, including but not limited to, ensuring:

  1. An unauthorized person cannot access identifiable health information on electronic devices
  2. Each authorized user can be uniquely identified
  3. Each authorized user has a documented access level based on the individual’s role
  4. Appropriate password controls and data encryption are used
  5. Audit logging must always be enabled. The audit trail must clearly capture all access and documentation of alterations made to the record clearly identifying:
    1. who made the change or addition; and
    2. the date the change was made.
  6. Where electronic signatures are permitted, the authorized user can be authenticated
  7. Identifiable health information is transmitted or remotely accessed as securely as possible with consideration given to the risks of unsecured structures
  8. Secure backup of data
  9. Data recovery protocols are in place and the regular testing of these protocols
  10. Data integrity is protected such that information is accessible as stipulated in the CCBC Bylaws s. 72(2)
  11. Practice continuity protocols are in place in the event that information cannot be accessed electronically
  12. When hardware is disposed of that contains identifiable health information, all data is removed and cannot be reconstructed.


If you have any questions or concerns, contact the Deputy Registrar.