Registrant Renewal FAQ


Question: Can I pay my next year’s dues by monthly payments?

Answer: Pre-authorized monthly payments are an option for all registrants. IF you would like more information, please contact Shelby at

Question: Can I defer and go on pre-authorized payments?

Answer: Usually most registrants will qualify but you would need to contact Shelby for details. He can be reached at

In order to qualify for a fee deferral option, you must:

  • Currently be registered as a full practising registrant.
  • Reinstatement or initial application to full status effective August 1, 2020 or later does not qualify for a fee deferral.

Complete the application for registration renewal and select the option to defer fees no later than July 24, 2020. Registration renewal is open until July 31, 2020, however, the CCBC office is unable to process deferrals past July 24, 2020 due to added administration.

To defer your fees by July 24, 2020:

  • Login at
  • Select renew and complete the online application.
  • Select Defer Payment and click submit now.

Note: This is a one-time deferral of fees based on exceptional circumstances which impact all or most practising registrants. These options cannot be changed or tailored for individual registrants. Deferral options will not be continued past the 2020-21 registration renewal period for any group of registrants or individual.

After the application has been submitted, registrants can expect to receive a confirmation email from the college when future status is granted.

Please allow up to 3-5 business days for processing.

For full registrants, yes. As per college bylaws:

S. 84. (1) All full, student and temporary registrants, and all employees of registrants or health profession corporations to whom aspects of practice involving patient assessment or treatment are delegated under Part 9, must obtain and at all times maintain professional liability protection or insurance coverage in an amount of at least $2,000,000 per claim in a form that is satisfactory to the college.

Without current insurance to practice, you cannot remain on the register as a full registrant. Registrants have the option of cancelling their license or transitioning to non-practising status.

Yes. The College has temporarily postponed the renewal requirement for First Aid until further notice. We will send you a reminder as circumstances improve. All registrants are required to obtain a current First Aid certification by September 15, 2020. We do recommend you schedule a course for early July now (if possible), as it is likely course will be full later and will depend on your location.

Please note having an expired first aid certification does not restrict you from the 2020-21 CCBC renewal.

The corporation certificate will be granted when the payment for registration and the corporation renewal fee is paid in full.

Registrants who choose to defer and fail to pay the registration renewal fee by October 28, 2020 will be expired. An outstanding amount for August, September and October licensing fees will be reflected on the registrant’s account and must be paid if the registrant wishes to reinstate. This amount will also be reflected on any requested letters of standing.

Registrants FAQ

All renewals must be completed online through the College Registrant Portal by July 31. Applications sent by mail, fax or email will not be accepted.

To complete your registration:

  • Go to
  • Click on the “Registrant Login” link in the top right corner of the page
  • Enter your email address and password
  • Click on the renewal button and proceed through the screens.

There are two options to reset your password. Please note that passwords must be a minimum of 6 characters.

Password Reset by Email

  1. Go to
  2. Click on the “Registrant Login” link in the top right corner of the page.
  3. Click on the “I’ve forgotten my password” link
  4. You will be asked to provide the answer to your security question
  5. An email will be sent to you with instructions on how to reset your password for the new CCBC online system.
  6. Password reset emails are only good for 24 hours. You will receive an error if you try to reset using the link in an email that was requested more than 1 day prior. If several password recovery emails were requested in a short amount of time, you must use the LATEST email as the previous ones will have expired.

Create a temporary password with your cellphone

If you have already entered your cell phone into the system, you may:

  1. Go to
  2. Click on the “Registrant Login” link in the top right corner of the page.
  3. Click on the “Sign in with your cellphone” link
  4. Enter your email address.
  5. You will be asked to provide the answer to your security question.
  6. A text message containing a verification code will be sent to your cell phone. The code will act as a temporary password and expires within 1 hour.

You must contact the CCBC office within regular business hours to reset your password. Please email and allow sufficient time to ensure that your registration and payment can be processed before the renewal deadline of July 31.

You must contact the CCBC office within regular business hours to verify your account and set up this feature. Please email and allow sufficient time to ensure that your registration and payment can be processed by July 31.

Yes, the system will automatically save the information you have entered. Simply log back into the renewal page when you have time to complete it and you can resume your application where you left off. You must complete all requirements no later than July 31. If you require assistance, you must contact the CCBC Office during regular business hours.

Please contact the CCBC office within regular business hours (Monday – Friday, 8:30am – 4:30pm excluding holidays) at if you require assistance with your renewal. Please allow sufficient time to ensure that your registration and payment can be processed before the deadline.

If you do not have a computer to renew your registration online, you must make arrangements to find another computer to complete the process by July 31. An option can include asking a family member, friend or colleague if you can use their computer to renew your registration.

Full and Non-Practising registrants are required to complete the following for the 2020-21 renewal period, no later than July 31:

  1. Online completion of the renewal application.
  2. Payment or deferring the registration renewal fee to October 28, 2020.
  3. Payment of any other fee, ­levy or debt owed to the College.
  4. For full registrants, proof of having completed any applicable requirements of the quality assurance program.
  5. For incorporated registrants, online submission of corporation renewal form and payment of corporation renewal fee by July 31.

Failure to comply with the HPA and Bylaws by July 31 will result in cancellation of your registration on August 1. Billing accounts for your practice will be cancelled (MSP, Blue Cross, etc.). The CCBC will also inform your insurance provider that your registration has lapsed which will result in terminated liability insurance.

Upon cancellation, registrants must apply for reinstatement if they wish to resume practice. The fee to apply for reinstatement is $320, in addition to annual dues.

The reinstatement process takes 3-5 business days.

You may be restricted from renewing due to failure to complete one or more quality assurance requirements. Once these requirements are met, you must contact the CCBC office during regular business hours in advance of the July 31 deadline to lift the restriction and enable your ability to renew your registration.

Please allow for 3-5 business days to lift restrictions.

Payments must be made online by credit card by July 31. Bank transfers, mailed cheque and money orders are not accepted. Credit card numbers are not accepted over the phone or by email/fax.

Registrants have the opportunity to enroll in pre-authorized payments for the upcoming dues cycle (please note, registration dues for the 2020-21 cycle are due on July 31 and are not eligible for PAP). If you are interested in enrolling in PAP for the 2021-22 dues cycle, please complete the PAP enrollment form, including a copy of a void cheque and fax to 604-742-6471 or email to Alternately, once your renewal is complete with payment of dues, your online account will display information about the PAP option. If you click on the option to receive more information about PAP we will email you the form with instructions on how to get started. The PAP schedule runs from August through until May (10 payments).

Once you have successfully registered, you will receive an email confirming your status for the 2020-21 year. In addition, you may verify your status in the online registry.

  1. Go to
  2. After you consent to the disclaimer, enter your name and search
  3. If you see a future status, effective August 1, 2020, you have successfully renewed.

Certificate of registration is available 48 hours after you have successfully renewed and paid your licensing fees.

  1. Go to and click on the Registrant Login link in the top right hand corner
  2. Login with your email address and password
  3. Click on certificates in the Online Services Section
  4. Locate the Certificate of Registration section and populate your certificate.

No, BCCA membership and College registration are done separately. Membership renewal can be done at British Columbia Chiropractic Association.

Registrants who do not renew their BCCA membership by July 31 must provide the College with proof of liability insurance, effective August 1.

Please call the BC Chiropractic Association at 604-270-1332 or email

If you already have a corporation on file, you will be asked to confirm the details of the corporation and pay your renewal fee at the time you renew your license. If you are a director of a corporation along with another registrant, the registrant who opens a renewal application first will be required to confirm the details and pay the renewal fee. Corporation renewal must be completed by July 31 each year.

Incorporation permits will be available online for printing after July 31.

To obtain a copy of your permit after July 31:

Go to and click on the Registrant Login link in the top right hand corner
Login with your email address and password
Click on certificates in the Online Services section
Locate the Health Corporation Permit section and populate your certificate.

The CCBC, along with many other BC health regulators including the College of Physicians and Surgeons of BC and the College of Registered Nurses of BC, is collecting data on Cultural Competency training in an effort to assist the First Nations Health Authority (FNHA) and the UBC Centre for Excellence in Indigenous Health (CEIH). This information is shared in aggregate with CEIH.

The Indigenous Cultural Competency (San’yas) training program is provided by the Provincial Health Services Authority. The College strongly encourages all registrants to take part in this meaningful educational opportunity which aims to promote culturally safe health care delivery. The course is online and is eligible for 8 structured continuing education credits at a cost of $300.

For more information or to register, go to:

The Criminal Record Review Act requires all registrants of a College to consent to a criminal record check at least once every five years. During your College renewal, you will be prompted to consent to a criminal record check if you have not already done so in the last five years and/or you have declared being convicted or charged with a criminal offense that the College is not yet aware of. The Act does not distinguish between practising and non-practising registrants.

Failure to consent to the criminal record check could impact your ability to renew and may require investigation by the Inquiry Committee.

Receipts are available online for printing approximately 48 hours after you have successfully paid.

Go to
Click on the Registrant Login link at the top right corner.
Enter your email address and password to login
Click on the receipt link in the Online Services section
Select the year in the drop down menu for the receipt you wish to locate.

As a result of the current health crisis, the Ministry of Health asked regulators if they had a list of registrants who could be contacted in the event of an emergency to help with the pandemic response. Although this information was not required in this case, the CCBC did not have a listing of registrants who could be contacted in case of emergency. The CCBC would like to establish a list of registrants who could be contacted and re-deployed in the health care system as a result of a future emergency or health crisis.