Make A Complaint

Filing A Complaint

The CCBC is mandated to deal with complaints about chiropractors practicing in BC and all concerns and complaints are taken seriously. Depending on the issues involved you may wish to try to contact the chiropractor directly first, to discuss the issue and reach a resolution.

If you wish to make a complaint about a BC chiropractor, you need to describe your complaint in writing and submit it to the CCBC Registrar in the following manners:

Via Mail:

Registrar
College of Chiropractors of BC
#900-200 Granville street,
Vancouver,BC V6C 1S4

Via Complaint Form:

Online Complaint Form

Standards Of Practice

Concerns may include inappropriate communication, language or behaviour. Sexual misconduct, including sexual harassment of a patient by a chiropractic doctor, is unacceptable to the College of Chiropractors of British Columbia, and all complaints are taken very seriously. During the investigation of sexual misconduct or harassment complaints and any disciplinary proceedings that follow, the College will strive to be supportive of the complainant’s concerns while remaining fair to all persons involved.

For more information, see the following:

Resolution

The majority of these complaints are resolved by the Registrar and Inquiry Committee with only a very few having to be referred to the Discipline Committee for hearing.

Under the Health Practitioners Act, not all discipline decisions have to be published. Public notice is required for decisions:

  • Concerning conduct that, if proven or admitted, would normally result in the imposition of practice restrictions, a suspension or cancellation of registration, or a fine;
  • Where discipline is applied after a citation is issued for a hearing before the Discipline Committee; or
  • That involves the imposition of practice restrictions, or the suspension or cancellation of registration.