Complaints and Concerns

CCBC complaints and concerns

As the regulatory body for chiropractic doctors in British Columbia, the College of Chiropractors of BC is responsible, under provincial legislation, for serving and protecting the public. The College does this by ensuring that registrants practice in a competent, safe and ethical manner in accordance with the Health Professions Act (the HPA), the Chiropractors Regulation, other applicable statutes and regulations, and the College’s Bylaws and Professional Conduct Handbook.

As part of its regulatory function, the College receives and reviews complaints about chiropractors in accordance with processes outlined in the HPA and the Bylaws.

The vast majority of these complaints are resolved by the Registrar and Inquiry Committee with only a very few having to be referred to the Discipline Committee for hearing.

Under the HPA, not all discipline decisions have to be published. Public notice is required for decisions:

  • Concerning conduct that, if proven or admitted, would normally result in the imposition of practice restrictions, a suspension or cancellation of registration, or a fine;
  • Where discipline is applied after a citation is issued for a hearing before the Discipline Committee; or
  • That involve the imposition of practice restrictions, or the suspension or cancellation of registration.

Make a complaint

The CCBC is mandated to deal with complaints about chiropractors practicing in BC

How to make a complaint

Submit complaints in writing to the College of Chiropractors of BC Registrar.

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Review process

Once a complaint has been received it is reviewed by a select committee

Complaint review process

The complaint review process involves review by a select committee.

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Notices

The College of Chiropractors of BC makes discipline decisions publicly available

Professional Conduct Notices

The College of Chiropractors of BC makes discipline decisions publicly available.

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